Paperless Ticketing at Victoria Palace Theatre
The producers of HAMILTON are determined to combat the unauthorised profiteering by third party resellers and ticket touts and to protect patrons from having to pay highly-inflated prices. Therefore, Delfont Mackintosh Theatres are operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster.
No traditional tickets will be issued in advance. The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night.
Upon arrival at the theatre, patrons will be required to present their original email confirmation, their original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance.
The theatre will then swipe the patron's card to produce seat location slips which gain them and their party admittance into the auditorium. All members of the party should enter the theatre at the same time.
Facilities at Victoria Palace Theatre
Once you have entered the theatre you will not be able to leave the building and re-enter and you must arrive with your full party.
If required there are toilet facilities available in Victoria Station and a number of restaurants located close to the theatre.
There is a licensed bar and toilets on every level of the theatre.
Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.
There is a cloakroom at the theatre located to the right of the main entrance in the theatre foyer. However we are only able to store a limited amount of coats and small bags so we request that you arrange to leave folding bicycles, suitcases and large bags elsewhere before your visit. There is luggage storage available at Victoria Train Station.
Stasher - Luggage Storage
Storage in our cloak rooms is on a first come first served basis and they can fill up over busy periods.
We work with Stasher who offer bag storage in many hotels and shops across London (all within close walking distance to the theatres).
Stasher Locations Near Victoria Palace Theatre
HOW TO BOOK LUGGAGE STORAGE WITH STASHER
Bookings must be made online and it costs £5.40 for the day using the code "SHOWTIME".
To view further location options and to book online, please use the button below:MORE INFO AND
Security at Victoria Palace Theatre
For your comfort and security, you will be subject to additional checks on your visit - we appreciate your patience and understanding while these are taking place. Please arrive at the theatre one hour before the performance to allow time for these security checks to take place, latecomers will not be admitted until a suitable break in the performance.
Additional security using canines
Delfont Mackintosh Theatres uncompromisingly prioritises the safety of its staff and visitors to all of its venues.
With the recent surge in terrorism, we are aware that the threats facing venues such as ours are evolving and often unpredictable.
We have therefore engaged the expertise of Global Support Services (GSS), a specialist canine services provider, to deploy explosive detection dog teams at our theatre. Their teams will be responsible for searching our venue and our audiences as they enter the venue prior to each show, daily.
Their teams have vast experience working with venues similar to ours and will seek at all times to be both reassuring and unintrusive. They have provided us with some guidance on our behaviours around their dogs whilst they are working.
Hospitality at Victoria Palace Theatre
Hospitality tickets for HAMILTON are available exclusively through Delfont Mackintosh Theatres.
To find out more about the HAMILTON Champagne Reception and VIP package, please use the button below:
For further information on booking hospitality packages at the Victoria Palace Theatre please contact our Hospitality Department:
Calls to Delfont Mackintosh Theatres 0844 numbers cost 7 pence per minute plus your phone company's access charge.